Getting around

  • Travel concessions
  • Driving
  • Transport Access People
  • West Cornwall Community Wheels



If you or the person you look after have mobility problems, getting around can be more costly.  There are several schemes that give transport discounts for carers and people with disabilities.  On the buses older people and people with disabilities can travel for free anywhere in England between 9.30am and 11pm Monday to Friday, and at any time during the weekend and on bank holidays.  Older people and people with disabilities can apply for a free bus pass from the local authority.  Some authorities offer free travel for longer periods, and some allow a companion to travel with the pass holder for free.


To apply for a free bus pass you must be of pensionable age (the age of eligibility for women is their pensionable age, and for men it is the pensionable age of a woman born on the same day). You can also apply if you have a disability which means you:

•are blind or have a severe visual impairment
•are profoundly or severely deaf
•are without speech
•have a disability, or have suffered an injury, which has had a substantial and long-term adverse effect on your ability to walk
•don’t have arms or have long-term loss of the use of both arms
•have a learning disability
•would have a driving licence application refused on the grounds of physical fitness under Part III of the Road Traffic Act 1988.  Further information on applying for a disabled person’s bus pass is available from GOV.UK.


Local information on the National Concessions Bus Pass can be found at:


On the trains


You may be eligible for a Disabled Person’s Railcard, which allows up to a third off the price of rail tickets.  A carer, or anyone else who travels with the disabled person, will also get this discount. The Railcard is issued for either a one-year or three-year period. To be eligible, the person you are caring for must:


•be registered as visually impaired
•be registered as deaf or using a hearing aid
•have repeated attacks of epilepsy even though they receive drug treatment
•have epilepsy which currently prevents them from driving a motor vehicle
•receive Attendance Allowance
•receive Employment and Support Allowance
•receive the mobility component of Disability Living Allowance
•receive the higher or middle rate care component of Disability Living Allowance
•receive War Pensioners’ Mobility Supplement
•receive War or Service Disablement Pension for an 80% or more disability
•be buying or leasing a vehicle through the Motability scheme


Children aged five to 16 with disabilities are eligible for a Disabled Person’s Railcard, allowing an adult to travel with them for a third of the cost of an adult fare while the child pays the normal child fare. To apply for a Disabled Persons Railcard  go to:





If you hold a current driving licence and develop arthritis, and the illness affects your driving and has lasted more than 3 months, you must inform the Drivers Medical Group at the Driver & Vehicle Licensing Agency (DVLA) in Swansea. When applying for a provisional licence you must declare that you have arthritis. People with arthritis are not exempted from wearing a seat belt – if you find it difficult to fasten your seat belt there are adaptations available, an Occupational Therapist can advise you on  this and on how best to adapt the seat and seat-belt height for your comfort


Further information can be found from Versus Arthritis : Click here


And from the DVLA


Car Adaptions


The Cornwall Mobility Centre in Truro offers an assessment service to identify any difficulties with driving and to recommend and fit adaptations. For more information please call 01872 254920.


Mobility Scheme


This is a government scheme which enables disabled people to obtain a car, powered wheelchair or scooter by using their government-funded mobility allowances. Customers exchange their allowance for a mobility package which includes insurance and servicing.


To find out more about the car, scooter and powered wheelchair scheme you can contact: Motability Operations , City Gate House, 22 Southwark Bridge Road, London , SE1 9HB. Or telephone: 0845 456 4566; textphone 0845 675 0009 (8.30am till 5.30pm Monday to Friday).


Parking – Blue Badge Scheme


The Blue Badge scheme provides a national arrangement of parking concessions for registered blind people and people with certain disabilities. It allows people to park closer to the shops and services they need to use, whether they are the driver or a passenger in a car.


The blue badge is recognised in some European countries, and allows you the same parking concessions as residents of the country you are visiting.


Blue badge holders may usually park on single or double yellow lines for up to three hours except where there is a ban on loading / unloading. You can use any disabled parking bay. The blue badge must be displayed, together with the special blue parking disc showing the time of arrival. You must not park where it would be obstructive or cause a danger to others.


Blue badges are not issued on a temporary basis, only for permanent walking difficulties. You don’t have to be a driver or a car owner to apply for or have a blue badge. The badge is issued to you as a person and it can be used in any vehicle you travel in.


For details of eligibility and how to apply for blue badge go to or call Shared Services on 0300 1234 121 or email them at




A range of schemes providing bookable transport for individuals and groups to access health care and Social Services and for social transport. TAP has a large number of volunteers with private cars and accessible vehicles suitable for manual and electric wheelchairs. Age UK’s minibuses are available for excursions and group hire. TAP also provides transport out of county. Contact Details:


Director of Transport.
Age UK Cornwall ane The Isles of Scilly
Boscawen House
Chapel Hill, Truro Cornwall
01872 223388




A community based transport scheme that offers members (over 60’s, people with disabilities and those with no transport) a flexible service at realistic prices. Services Offered:


  • Dial-a-Ride in the Hayle area.
  • Dial-a-Ride in the ‘Six Parishes’ area (see below for details).
  • Helston Link service.
  • Dial-a-Ride in the East Lizard area.
  • Volunteer car scheme service.


The Dial-a-Ride  covers Hayle, St Erth, and Gwinear-Gwithian, this provides a journey-to-work scheme feeding into local bus and rail services. During the day, passengers can use the service to get into Hayle for shopping, doctors’ appointments and other reasons. There is also a Dial-a-Ride service that covers the ‘Six Parishes’ area (Breage, Crowan, Germoe, Perranuthnoe, Sithney and St Hilary). This service provides weekly shopping trips to Camborne, Helston and Penzance. It also provides access to doctors’ surgeries at Helston, Marazion and Praze-an-Beeble.


The third service serves the residents of Helston and the nearby communities (Lowertown, CoverackBridges and Trannack). This service provides a weekly journey into Helston. It can drop you at the Hospital, shops, surgery or most obvious destinations in the town. The fourth Dial-a-Ride service covers the ‘East Lizard’ area (Mawgan, Manaccan, St Anthony, St Keverne and St Martin). This service provides a weekly trip with two drops each day into Helston. It is ideal for shopping, appointments and any other visits. It can drop you in the town centre, at the Hospital, doctors’ surgery or most other destinations in the town.


The voluntary car scheme service operates with volunteers using their own cars giving lifts to passengers, including schoolchildren, social services clients and patients. If you need help getting to Hospital, your doctor or other appointments. A wheelchair accessible car is also available. Contact Details:


Units 1 & 2, Foundry House
Foundry Square
Hayle Cornwall
TR27 4HH
01736 757364


For further information and support on getting around locally, the following link may be useful:



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